PRIVACY POLICY
At SINGPADEL, we are committed to maintain the security and confidentiality of the personal information held by us. This Privacy Policy (“Policy”) describes how we look after the personal information we obtain or you provide us with when you use the SINGPADEL Website (www.singpadel.com, the “Website”).
I. Your Privacy
We will take reasonable care to ensure that your personal information is accurate, complete, up-to-date and stored in a secure environment, protected from unauthorised access, modification, loss or disclosure.
II. Personal Information
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“Personal Information” refers to your personal particulars obtained by us in the course of our dealings with you.
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Such personal information includes your use of our products and services, name, mailing addresses, phone number, email addresses, service details, payment details and credit history. Through “cookies”, it might also include how you use our Website to help us develop and improve our website, including details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.
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We collect your personal information from you, from third parties such as credit reporting agencies and from our own systems.
III. How we use Your Personal Information
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Collecting Personal Information helps us better understand what you need from us. We may collect personal information either directly from you or your authorised representatives, from third parties or through our Website, services application forms and other methods such as surveys.
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We may collect and use your Personal Information to:
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verify your identity;
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plan, provision and bill for products and services;
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provide access to, personalise your experience on, and improve the functionality of our Website;
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manage your relationship with customer care related activities and technical assistance through remote access;
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notify you with details of products, services, special offers and rewards that we think will be of interest to you;
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carry out market and product analysis to improve our products and services and the marketing of our products and services;
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gather feedback and statistics to improve our network, servers, and Website;
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improve your user experience through profiling and analysing your preferences;
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manage bad debt and prevent fraud or illegal activities;
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carry out activities connected with running of our business (such as personnel training, quality control, dispute resolution, and network monitoring) and in connection with the transfer of any part of our business in respect of which you are a customer or potential customer;
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investigate any action that may threaten network security or integrity;
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complying with any applicable law, regulations, guidelines or rules or to render assistance to law enforcement, governmental and regulatory agencies;
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provide complementary products or services, or rewards to you from our business partners; and
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other related purposes.
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SINGPADEL will not use your Personal Information for any purpose not permitted by law or beyond the stated purpose you have consented to.
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The SINGPADEL Website may contain links to other sites. We are not responsible for the privacy practices or the content of such Websites.
IV. Who we can give your Personal Information to
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From time to time, we use other third parties to perform obligations related to the provision of our products or services. Those entities may include:
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companies related to us;
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our business partners, marketing partners and authorised service providers;
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credit providers or credit reporting agencies; and
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law enforcement, governmental and regulatory agencies
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We are required to disclose your Personal Information to the parties described above so that they may carry out their obligations to us, and to you. Our disclosure of your Personal Information may, at times, be subject to their privacy policies. To every extent possible, we require these parties to act consistently with the personal information protections we have put in place.
V. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time without prior written notice. Updates to the Privacy Policy will be published on this page. We recommend that you review this page periodically for updates.
VI. Contacting Us
If you have any query or feedback regarding this Privacy Policy, you may email us at lovepadel@singpadel.com